Payment & Billing Options

Get Smart With SmartHub

Manage your account online! Pay your bill, monitor usage, edit payment methods, and so much more right here on our website. Or download the app from Google Play or the Apple App Store to accomplish all the same things from anywhere with a connection, anytime, using your smartphone or tablet.

Access My Account

One Time Payment

Pay by Phone

Pay your bill quickly and securely using a variety of methods 24/7 at 855–938-3577. You can also choose how to pay future bills.

Change Your Bill Due Date

If you need a more convenient due date, we can change it. To choose a new date, your account balance must be current. Weekends and holidays may cause your chosen date to fluctuate slightly. Your first bill following the date change will reflect a different billing period, which may cause proration of some charges on your bill. This will only occur on the first bill. To choose your bill due date, call customer service.

Autopay

Set up recurring payments using bank draft, debit or credit card via SmartHub or call customer service for more information.

Set Up a Budget Payment Plan

Our budget payment plan means your bill is the same each month. First, your account balance must be zero. Your monthly rate is calculated based on your usage during the last year, so you need to have been at the same address for at least a year. Billing amount recalculated each May unless there is a serious rise in usage. Balance due immediately if the account is canceled or changed. Sign up at SmartHub or give us a call.

Turn off paper bills in SmartHub®

Payment Locations

Use our dropboxes any time; pay with cash, check, or card in person; or pay with a card over the phone during business hours in either our White Salmon or Goldendale location.

GOLDENDALE

509–773-5891 or 800–548-8357

1313 S. Columbus Ave. Goldendale, WA 98620

Monday — Friday
8:00AM — 5:00PM

GOOGLE MAP

WHITE SALMON

509–493-2255 or 800–548-8358

110 NE Estes Ave. White Salmon, WA 98672

Monday — Friday
8:00AM — 1:00PM, 2:00PM — 5:00PM

GOOGLE MAP

Please note: bills are due 15 days from the bill date, plus a 10-day grace period before a late notice is issued. The bill is past due 25 days from the bill date, and a $10 late fee and 1% interest fee will be added to the unpaid balance. Contact customer service before your bill becomes delinquent to make payment arrangements and avoid fees and penalties.

Need more information? We’re here to help!

Frequently Asked Questions

Energy Assistance Programs

Klickitat PUD customer service staff will work with customers to help customers receive energy assistance, establish reasonable payment arrangements, or agree to a budget payment plan.

Remember, the time to seek assistance and arrangements is before disconnect. Contact PUD customer service discuss options at 800–548-8357 or 800–548-8358.

Explore Our Support Options