Payment & Billing Options

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Get Smart With SmartHub

Man­age your account online! Pay your bill, mon­i­tor usage, edit pay­ment meth­ods, and so much more right here on our web­site. Or down­load the app from Google Play or the Apple App Store to accom­plish all the same things from any­where with a con­nec­tion, any­time, using your smart­phone or tablet.

Access My Account
One Time Pay­ment
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Pay by Phone

Pay your bill quick­ly and secure­ly using a vari­ety of meth­ods 24/7 at 855–938-3577. You can also choose how to pay future bills.

Change Your Bill Due Date

If you need a more con­ve­nient due date, we can change it. To choose a new date, your account bal­ance must be cur­rent. Week­ends and hol­i­days may cause your cho­sen date to fluc­tu­ate slight­ly. Your first bill fol­low­ing the date change will reflect a dif­fer­ent billing peri­od, which may cause pro­ra­tion of some charges on your bill. This will only occur on the first bill. To choose your bill due date, call cus­tomer ser­vice.

Autopay

Set up recur­ring pay­ments using bank draft, deb­it or cred­it card via SmartHub or call cus­tomer ser­vice for more infor­ma­tion.

Set Up a Budget Payment Plan

Our bud­get pay­ment plan means your bill is the same each month. First, your account bal­ance must be zero. Your month­ly rate is cal­cu­lat­ed based on your usage dur­ing the last year, so you need to have been at the same address for at least a year. Billing amount recal­cu­lat­ed each May unless there is a seri­ous rise in usage. Bal­ance due imme­di­ate­ly if the account is can­celed or changed. Sign up at SmartHub or give us a call.

Sign up for paper­less billing to avoid mail deliv­ery delays and late pay­ments while going green!

Turn off paper bills in SmartHub®

Payment Locations

Use our drop­box­es any time; pay with cash, check, or card in per­son; or pay with a card over the phone dur­ing busi­ness hours in either our White Salmon or Gold­en­dale loca­tion.

GOLDENDALE

509–773-5891 or 800–548-8357

1313 S. Colum­bus Ave. Gold­en­dale, WA 98620

Mon­day — Fri­day
8:00AM — 5:00PM

GOOGLE MAP

WHITE SALMON

509–493-2255 or 800–548-8358

110 NE Estes Ave. White Salmon, WA 98672

Mon­day — Fri­day
8:00AM — 1:00PM, 2:00PM — 5:00PM

GOOGLE MAP

Please note: bills are due 15 days from the bill date, plus a 10-day grace peri­od before a late notice is issued. The bill is past due 25 days from the bill date, and a $10 late fee and 1% inter­est fee will be added to the unpaid bal­ance. Con­tact cus­tomer ser­vice before your bill becomes delin­quent to make pay­ment arrange­ments and avoid fees and penal­ties.

Need more information? We’re here to help!

Fre­quent­ly Asked Ques­tions

Energy Assistance Programs

A man is seen offering a woman support

Klick­i­tat PUD cus­tomer ser­vice staff will work with cus­tomers to help cus­tomers receive ener­gy assis­tance, estab­lish rea­son­able pay­ment arrange­ments, or agree to a bud­get pay­ment plan.

Remem­ber, the time to seek assis­tance and arrange­ments is before dis­con­nect. Con­tact PUD cus­tomer ser­vice dis­cuss options at 800–548-8357 or 800–548-8358.

Explore Our Sup­port Options