Contact Us

To access account-specific information, please sign in to your SmartHub account. This will ensure your information is secure and allow us to address questions related to your account. If you don’t already have one, you can create an account. For general inquiries and outage reporting, please call KPUD at 509–773-5891.

Drop Us a Line

Use our online form to email us your non-emergency questions related to your account and for other inquiries. For general inquiries and outage reporting, please call KPUD at 509–773-5891.

Your Information

Please provide as much information as possible. Required fields are marked as (Required).

What can we help you with today?(Required)

How can we help you regarding Operation Warm Heart?

Request an Application for Assistance

Give to Operation Warm Heart

Which assistance program are you interested in?(Required)

Washington Gorge Action Programs (WAGAP)

Payment Arrangements

Budget Payment Plan

Your Name(Required)

First Last

Name on KPUD Account (if different)

First Last

Business Name(Required)

Address(Required)

Street Address Address Line 2 City State ZIP™ Code

Phone(Required)

Email(Required)

Enter Email Confirm Email

How can we help with your residential service?(Required)

How can we help with your commercial service?(Required)

How can we help with your billing and account information?(Required)

How can we help you with engineering/construction?(Required)

How can we help you with water/wastewater service?(Required)

How can we help you with energy conservation and incentives?(Required)

Feel free to provide as much additional information as you would like. The more we know, the quicker we can help!

Board Meetings & Agendas

What can we help you with regarding our board?(Required)

What information do you need or have regarding board meetings or commissioners? Tell us what’s on your mind.(Required)

Media Relations

How can our media relations representative help you today?(Required)

Please provide as much specific information as possible so that we may better assist you.(Required)

Security, Outdoor, or Street Lighting Outages

Thank you for reporting non-emergency outages.

What sort of service address is experiencing the outdoor lighting outage?(Required)

Commercial

Residential

Not Sure or Other Property

Is the problem light located to the front, rear, or side of the address?(Required)

Have you marked or tagged the yard light for easy identification?(Required)

Yes

Please describe the problem you are reporting in more detail, if possible:

Tree Trimming

Thank you for reporting any vegetation obstructions that may interfere with service.

What sort of service address requires tree trimming attention?(Required)

Commercial

Residential

Not Sure or Other Property

Are the trees on or near power lines?(Required)

Yes

Have you experienced any power flickers or momentary outages?(Required)

Yes

Please describe the problem you are reporting in more detail, if possible:

Report Theft, Tampering, or Scams

We appreciate your report!

What sort of service address is experiencing possible theft, tampering, or an attempted scam?(Required)

Commercial

Residential

Please describe the problem you are reporting in more detail, if possible:

Location

Please describe the address or closest address of the problem you are reporting.

Address (if known)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Location Description (if address is not known)

If no address is available, please tell us the name of the street and which side of the street the light is on — North, South, East, or West. (For example: NW 1st Avenue, south side of street). Also, tell us the number of streetlights from the closest cross street, e.g., 3rd streetlight east of 1st Street).

Public Records Request

Reason for Request(Required)

Records Requested(Required)

Name of Other Individual(s)(Required)

Title of Record(s)(Required)

Action Requested(Required)

Other Reason(Required)

Authorizing Document (attach if possible)(Required)

Human Resources

Send a message to human resources below or give us a call at (800) 548‑8357. Current Klickitat PUD Job Opportunities can be found online.

Send human resources a message:

Damage Claims

Standard Tort Claim forms cannot be submitted electrically (via e‐mail or fax). Please download and complete the PDF and return it to us via mail or in person.

Damages Claim [PDF]

Purchasing, Bids & Contracts

Please describe the information you need in detail.

Message(Required)

General Feedback/Other

We love to hear from our customers. Please feel free to give us any comments, suggestions, or feedback.

Your Message(Required)

Contact Management

Do you have feedback for our management team or commissioners? Let us know.

I would like to contact:(Required)

Message(Required)

CETA

Are you a community partner or a utility customer?

Community Partner

Utility Customer

Which area of the CEIP is of most importance to you?

High Impacted Communities and Vulnerable People

100% Clean Energy Standard

Energy Conservation Plan

Demand Response Plan

Energy Burden Assistance

Feel free to provide your recommendations regarding the above topics in the space below.

Are you reaching out to receive a copy of our Final CEIP?

Yes

Office Locations, Hours & Contact Information

Goldendale Office

1313 S. Columbus Ave., Goldendale, WA 98620

Telephone

Office: 509–773-5891
Toll Free: 800–548-8357
Fax: 509–773-4969

Office Hours

Monday — Friday, 8 a.m. to 5 p.m.

White Salmon Office

P.O. Box 187 — 110 NE Estes Ave., White Salmon, WA 98672

Telephone

Office: 509–493-2255
Toll Free: 800–548-8358
Fax: 509–493-1232

Office Hours

8 a.m. to 1:00 p.m., 2:00 p.m. to 5 p.m.