Customer Policies

Policy Bulletin Number 7

Credit Sales, Collections/Charges and Adjustments – 7/25/23

Policy Bulletin Number 18

Customer Service Policy for Water Services, 5/28/24

Policy Bulletin Number 21

Customer Service Policy for Electric – 7/11/23

Policy Bulletin Number 25

Net Metering – 9/22/20

Policy Bulletin Number 51

Customer Data Privacy Policy – 1/9/24

Policy Bulletin Number 16

Line Extensions – 3/14/23

Policy Bulletin Number 19

Customer Service Policy for Wastewater – 5/28/24

Policy Bulletin Number 21A

Customer Side Repair Policy – 5/5/23

Policy Bulletin Number 43

Electrical Interconnections Requirements – 3/21/24

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Frequently Asked Questions