RESIDENTIAL
COMMERCIAL
Payment & Billing Options
Klickitat PUD offers customers a variety of options for paying monthly bills, so you’re free to choose what best fits your lifestyle. Customers can pay with cash, check, or card in person, via SmartHub online or in the app, by phone 24/7, and more.

New Construction
What to expect when installing New Residential power to your property.
Residential Service is defined as a single phase service installed for a customer and used for non-commercial purposes. Services that fall under this section include homes, outbuildings, wells, temporary construction services, and other non-commercial single phase installations.
First; You will need to complete the Customer Information Form KPUD Service Application [PDF] then to expedite your installation process please have this preliminary information available when you schedule your appointment.
- KPUD Residential Service Specs [PDF]
- Do you want single phase or three phase? Three phase installations do not qualify under Residential Service.
- When are you hoping to have the power installed by?
Next you will need to call the Klickitat PUD Engineering Department to schedule an appointment with one of our engineers to come out and meet you for a site visit. These appointments typically take about an hour and they are a very important part of our installation process. You play a very essential role in this process and it is imperative that you participate in the appointment.
- Please contact Engineering online or call us at 509–773-7612
for questions or appointments.
After your site visit the Engineer will design your job and create an estimate. The quote letter will be mailed out to you along with a list of requirements that all need to be completed prior to having your job scheduled. Basic Information for Installing New Power [PDF]; Customer Service Policy [PDF], and Line Extension Policy [PDF].
- You must have your meter base installed
- Your meter base must be inspected and approved by the Washington State Electrical Inspector WA State Labor and Industries Electrical Permit Application
- Required easements, must be signed, notarized, and returned to KPUD
- Your quoted payment must be received by KPUD
What to expect when installing new power to your property.
First; You will need to complete the Customer Information Form KPUD Service Application [PDF] then to expedite your installation process please have this preliminary information available when you schedule your appointment.
- What type of construction are you planning?
- Are you installing an Overhead (OH) or Underground (UG) service?
- What size or amperage rating is the meter base are you planning on installing? Here are a few examples.
- Do you want single phase or three phase power installed? All three phase service installations fall under this section.
- When are you hoping to have the power installed by?
Next you will need to call the Klickitat PUD Engineering Department to schedule an appointment with one of our engineers to come out and meet you for a site visit. These appointments typically take about an hour and they are a very important part of our installation process. You play a very essential role in this process and it is imperative that you participate in the appointment.
- Please contact Engineering online or call us at 509–773-7612 for questions or appointment availability.
After your site visit the Engineer will design your job and create an estimate. The quote letter will be mailed out to you along with a list of requirements that all need to be completed prior to having your job scheduled. Basic Information for Installing New Power [PDF]; Customer Service Policy [PDF]; and Line Extension Policy [PDF].
What to expect when installing new power to your new development.
First; You will need to complete the Information Form KPUD Service Application [PDF] then to expedite your installation process please have this preliminary information available when you schedule your appointment.
- Where is your development located?
- How many lots are you looking to feed?
- Are you planning to coordinate the installation of other utilities?
- When are you hoping to have the power installed by?
Next you will need to call the Klickitat PUD Engineering Department to schedule an appointment with one of our engineers to come out and meet you for a site visit. These appointments typically take about an hour and they are a very important part of our installation process. You will need to bring a copy of the site development plan to the meeting.
- Please contact Engineering online or call us at 509–773-7612 for questions or appointments.
- After your site visit the Engineer will design your job and create an estimate. The quote letter will be mailed out to you along with a list of requirements that all need to be completed prior to having your job scheduled. Customer Service Policy [PDF].
- Required easements, must be signed, notarized, and returned to KPUD
- Your quoted payment must be received by KPUD
For requests greater than 1,000 average kW and peak between 2,500 kW and 5,000 kW please contact Engineering online or call Engineering Support at 509–773-7612 for questions or appointments.
For requests where peak is greater than 5,000 kW please call Power Management at 509–773-7603
Need more information? We’re here to help!
Customer Generation
KPUD is proud to offer a net metering program for Customer-Generators (owners of solar and other eligible renewable resources) that allows the offset of energy consumption and possibly “store” the power produced for future use, if the amount generated is more than is needed at that time.
Energy Assistance Programs

Klickitat PUD customer service staff will work with customers to help customers receive energy assistance, establish reasonable payment arrangements, or agree to a budget payment plan.
Remember, the time to seek assistance and arrangements is before disconnect. Contact PUD customer service discuss options at 800–548-8357 or 800–548-8358.